Doña Luz's warm generosity, attention to detail, knowledge of Buga's history, patient with language barrier.

Not one thing.

We had a wonderful stay at this luxurious hotel. The location was perfect, allowing us to easily explore the surrounding area. The service was outstanding, with the staff going above and beyond to ensure our comfort. We were impressed with the room service, which was prompt and efficient. The housekeeping staff did an excellent job, keeping our room clean and tidy throughout our stay. We also appreciated the laundry service, as well as the option for dry cleaning. The hotel offered an airport shuttle service, making our travel hassle-free. Additionally, the staff was knowledgeable and helpful in organizing tours and providing ticket assistance. The room amenities were top-notch, including ironing facilities and a trouser press. The free toiletries were a nice touch, and the flat-screen TV provided entertainment after a long day of exploring. The hotel's dining options were convenient, and we enjoyed the packed lunches provided. we highly recommend this place to our family and friends for its enhanced comfort, quality services, and luxurious experience.

We had an amazing stay at this hotel. From the moment we arrived, we were welcomed by the friendly and accommodating staff. They ensured that the cleanliness of our room was top-notch every day. This hotel had great facilities, including a beautiful garden area where we could relax and unwind. We also had no issues with parking on the premises. Additionally, the hotel is situated in a prime location near many transportation options, making it easy to explore this historic city. The breakfast served was delicious, and the staff was always attentive to our needs.

Nothing not too like.

We had an unforgettable local experience at this hotel. the friendly hostess, Doña Luz, was very knowledgeable and passionate about the area's history. the location was charming and placed us in the heart of the city's authentic culture. We enjoyed the rustic room and found it comfortable despite the basic amenities. the simple breakfast was tasty and energizing, perfect for starting our adventure-filled days. We also appreciated the free Wi-Fi and the clean towels provided daily.

The lack of air conditioning made the room warm during the hottest hours.

The staff of this hotel was friendly and welcoming. The room decor was lovely and gave us a cozy feel. The location of the hotel was a plus point for us as it was close to many attractions. We enjoyed strolling nearby and found many local restaurants that offered a wide variety of dishes.

The absence of hot water made it hard to take a shower, especially during the chilly winter mornings. The room was stuffy and lacked ventilation, making it challenging to have a comfortable stay.

The owner was friendly and passionate about the local culture, which was interesting. the location was convenient and close to attractions. Plus, the price was very reasonable.

This place was lacking in too many basic amenities to make for a comfortable romantic escape. No hot water or shower head made showering unpleasant, especially in the chilly weather.